Privacy Policy

Introduction & Scope

Welcome to Find Pro. This Privacy Policy describes how Find Pro (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website at findpro.my (the “Site”) and use our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Site.

This policy applies to all visitors, users, and others who access the Site. It covers information collected through the Site and does not apply to information collected offline or through third-party websites linked from our Site.

Information Collection Methods

We collect several types of information from and about users of our Site, including:

Information You Provide Directly:

• Newsletter Subscriptions: When you sign up for our newsletter, we collect your email address and, optionally, your name.
• Contact Forms: If you contact us through forms on the Site, we collect your name, email address, and any other information you choose to provide in your message.
• Comments or Feedback: Any comments, reviews, or feedback you submit through the Site.

Information Collected Automatically:

• Usage Data: We automatically collect information about your visit, including pages viewed, time spent on pages, links clicked, and the URL you came from.
• Device Information: We collect device type, browser type, operating system, IP address, and general location (country/city level based on IP).
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Site and store certain information (see Section 4 for details).

Usage of Collected Data

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: We use your data to operate, maintain, and improve the Site, including personalizing content and user experience.
• Communication: To send you newsletters, product recommendations, updates, and other information you’ve requested. You can unsubscribe at any time.
• Analytics and Research: To understand how users interact with our Site, which pages are most popular, and how we can improve content and functionality.
• Affiliate Program Participation: To track affiliate link clicks and purchases made through our Amazon Associates links (see Section 5).
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Security: To detect, prevent, and address technical issues, fraud, or security vulnerabilities.

Cookie Policy & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us remember your preferences and understand how you use the Site.

Types of Cookies We Use:

• Essential Cookies: Required for the Site to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of advertising campaigns, including Amazon affiliate tracking.
• Preference Cookies: Remember your settings and preferences for future visits.

Managing Cookies:

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may limit your ability to use certain features of the Site.

You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Amazon Associates Program Disclosure

Find Pro is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com and affiliated international sites.

How It Works:

• When you click on product links on our Site, you may be directed to Amazon.com or other Amazon international sites.
• If you make a purchase after clicking one of these links, we may earn a small commission at no additional cost to you.
• Amazon uses cookies to track these referrals and attribute purchases to our Site.

For more information on how Amazon handles your data, please review Amazon’s Privacy Policy.

Third-Party Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating the Site, conducting our business, or servicing you (e.g., email service providers, analytics platforms, hosting services). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Affiliate Partners: When you click on affiliate links, information may be shared with affiliate networks (like Amazon) to track referrals and attribute sales.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice on the Site before your information is transferred and becomes subject to a different privacy policy.

Data Security Measures

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

• Encryption of data in transit using SSL/TLS protocols (HTTPS)
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis
• Secure data storage with reputable hosting providers
• Regular backups to prevent data loss

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices.

If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the information provided at the end of this policy.

GDPR Compliance (EU Users)

If you are located in the European Union (EU) or European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing:

• Consent: When you subscribe to our newsletter or submit contact forms, you provide explicit consent for us to process your data.
• Legitimate Interests: We process data for analytics and to improve our Site based on our legitimate business interests, provided these interests do not override your rights.
• Legal Obligations: We may process data to comply with legal requirements.

Your GDPR Rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
• Right to Object: Object to our processing of your data for certain purposes.
• Right to Withdraw Consent: Withdraw consent at any time (e.g., unsubscribe from newsletters).

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

User Rights & Controls

Regardless of your location, we believe you should have control over your personal information. Here’s how you can exercise your rights:

Accessing Your Data:

You can request a copy of the personal information we have collected about you by contacting us at the email address provided below.

Updating or Correcting Your Data:

If any of the information we hold about you is inaccurate or outdated, you can request that we update or correct it.

Deleting Your Data:

You can request that we delete your personal information at any time. Please note that we may retain certain information as required by law or for legitimate business purposes (e.g., to prevent fraud).

Unsubscribing from Communications:

You can unsubscribe from our newsletter or marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.

Opting Out of Tracking:

You can opt out of analytics tracking by adjusting your browser settings, using browser privacy extensions, or installing opt-out tools like the Google Analytics Opt-out Add-on.

Children’s Privacy (COPPA Compliance)

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information as soon as possible.

We comply with the Children’s Online Privacy Protection Act (COPPA) and take our responsibilities regarding children’s privacy seriously.

Policy Updates & Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You of Changes:

• We will update the “Last Updated” date at the top of this policy.
• For significant changes that materially affect your rights, we will provide prominent notice on our Site or send you an email notification if you have subscribed to our newsletter.
• Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.